Event timings

Monday 25th & Tuesday 26th April 2016

Registration for the summit commences at 8:30am on April 25th.

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For more information about The Global Retail and Hospitality Talent Summit please contact us.

Day 1

Timings Contents
8:30am - 9:00am Registration, tea, coffee and networking
9:00am - 9:30am <i>David Barrett, COO, cut-e Group and Colm McLoughlin, Executive Vice Chairman, Dubai Duty Free</i><p></p> <b>Welcome to The Global Retail and Hospitality Talent Summit from cut-e and Dubai Duty Free<b/>
9:30am - 10:10am <i>Rachael Green, Manager - Recruitment and Employee Development, Dubai Duty Free</i><p></p> <b>Maximizing External and Internal Talent Pools<b/>
10:10am - 10:50am <i>David Barrett, COO, cut-e Group</i><p></p> <b>A global perspective on retail and hospitality recruitment - Driving revenue generation and cost savings through talent technology and talent analytics<b/>
10:50am - 11:20am Tea and coffee break
11:20am - 12:00am <i>Panel discussion</i><p></p><b>Measuring talent to drive business metrics</b>
12:00am - 12:40am <i>Kjersti Arnesdatter Evensen, HR business partner, Elkjøp Nordic</i><p></p> <b>Increasing sales productivity through predictive analytics</b>
12:40am - 1:20pm <i>Dr. Alia Al Serkal, Senior Director Talent Management, du</i><p></p><b>Identifying frontline sales and sales management potential and capability. Developing a talent acquistion and development strategy for a customer facing telecom in the Middle East</b>
1:20pm - 2:20pm Lunch
2:20pm - 3:00pm <i>Lauri Hulsbergen, Director, People, Communications & IT, Burger King</i><p></p> <b>The Burger King Leadership Development Programme<b/>
3:00pm - 3:40pm <i>Bridget Lea, General Manager of Stores, O2 Telefónica UK</i><p></p> <b>Making Retail Remarkable- by breaking the traditional rules of retail and relentlessly focussing on the needs of the customer we show how you can deliver game changing customer experiences as well as the bottom line results for your shareholder craves<b/>
3:40pm - 4:20pm <i>Panel discussion</i><p></p><b>Developing talent for the future</b>
4:20pm - 4:30pm Thank you and close
4:30pm - 6:00pm Tea, coffee and networking
7:00pm Networking dinner

Day 2

Timings Contents
8:30am - 9:00am Tea, coffee and networking
9:00am - 9:30am <i>David Barrett, COO, cut-e Group</i><p></p><b>Welcome from cut-e</b>
9:30am - 10:10am <i>Bill Boorman, Founder, Founder #tru Conferences, Speaker; Blogger and Advisor</i><p></p><b>Recruitment myths, legends and crystal ball moments</b>
10:10am -10:50am <i>Tim A. Ackermann, Vice President Talent Acquisition, Zalando</i><p></p><b>Being serious about games - A view of what this means in the areas of talent attraction and assessment</b>
10:50am - 11:20am Tea and coffee break
11:20am - 12:00am <i>Panel Discussion</i><p></p><b>The next big thing in retail and hospitality talent</b>
12:00am - 12:40am <i>Anton Knopff, HR Coordinator, Parks and Resorts</i><p></p><b>Creating World Class Experiences - The HR work behind the success of Parks and Resorts</b>
12:40am - 1:20pm <i>Espen Skorstad, Managing Director, cut-e Norway</i><p></p><b>The future of assessment and what this means for retail and hospitality recruitment</b>
1:20pm - 2:20pm Lunch
2:20pm - 3:00pm <i>Jennifer Lee, Chief People Officer, Amaris Hospitality and Sam Shepherd, Head of HR, Amaris Hospitality</i><p></p><b>Developing a talent strategy for the hospitality industry using a values based model</b>
3:00pm - 3:40pm <i>Henric Bruvik, Managing Director, cut-e Sweden and Mats Wernheim, CEO, ZeroLime </i><p></p><b>Transcom - Should I stay or should I go? - Increasing profitability by focusing on retention in the selection of call centre employees</b>
3:40pm - 4:20pm <i>Panel Discussion</i><p></p><b>Building a culture and values based talent strategy</b>
4:20pm - 4:30pm Thank you and close
4:30pm - 6:00pm Tea, coffee and networking

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